Documented and Defensible: The Extraordinary Value of Quality in High-Consequence Projects
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Type:  Best Practice

Publisher:  Pacific Northwest National Laboratory, Richland, WA

Date: 

Topics:  Quality Assurance, Work Management/Planning

A PNNL project team with a challenging set of deliverables for an external client realized extraordinary benefits from partnering with a PNNL Quality Professional early in their multi-year project.

The early and ongoing collaboration with a QP enabled the team's thorough understanding and application of the client's rigorous requirements and procedures along with those of the associated regulatory agencies.

Project team members say they're applying the lessons they learned about the application of rigorous quality assurance to their other projects, which includes planning and the successful collection of data.

"You can't always predict how science is going to turn out," says Amoret Bunn, Project Manager. "But if a project has excellent quality, the answers can't be disputed."

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