Failure to Accept Mistakes Prohibits Learning and Continuous Improvement
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Type:  Lessons Learned

Publisher:  Idaho National Laboratory, Idaho Falls, ID

Published As:  Public

Date: 

Topics:  Human Resources and Leadership, Quality Assurance

Organizations can effectively learn from their mistakes when management and employees accept that mistakes have been made and that opportunities for improvement exist. If personnel begin by denying an error has occurred, they miss out on taking full advantage of opportunities to learn and improve.

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